What are your opening hours?
Our Sales, Customer Service and Accounts teams are available to help Monday to Friday between 8:30am and 5:30pm.
How can I contact Kent Express?
You can call our sales team on 08000281181 (Option 1) or email sales@kentexpress.co.uk if you need help with our website you can contact our team on 0800 028 1181 (Option 3) or email ecommerce@kentexpress.co.uk
If you would like to speak to our Customer Service Team email CustomerService@Kentexpress.co.uk or call 08000281181 (Option 3).
If you would like to speak to our Customer Service Team email CustomerService@Kentexpress.co.uk or call 08000281181 (Option 3).
Who are Kent Express?
Kent Express are the UK’s biggest mail order dental supplier. Since 1982 we’ve offered UK high street dentists outstanding value on everyday dental consumables, small equipment and uniform from leading brands.
What are your Terms and Conditions?
Please click here to view our terms and conditions.
What are your Terms and Conditions for competitions?
Please click here to view our terms and conditions.
How do I sign up for your flyers?
Sign up for our print flyers here by popping in your contact details. Alternatively your Account Manager can make this change for you.
How do I sign up for your emails?
Sign up to our email newsletter here by entering your contact details. Alternatively your Account Manager can make this change for you.
How can I change my marketing preferences?
You can change your preferences at any time by speaking to your Account Manager or clicking the link at the bottom of any of our marketing emails.
How can I stop receiving your flyers?
You can stop at any time by speaking to your Account Manager or our Customer Service team on 0800 028 1181 (Option 3).
How can I unsubscribe from your emails?
You can unsubscribe at any time by clicking on the link at the bottom of any of our marketing emails.
Do you offer handpiece/small equipment repair?
We partner with BA International to offer a comprehensive handpiece and small equipment repair service. Find out more here.
Do you stock spare parts?
We stock spare parts for many products - simply search our website or speak to your Account Manager and we’ll do what we can to help.
Can I pick my order up in person?
We do not allow orders to be collected in person.
I want to send compliments
That’s great news! Please speak to your Account Manager, let our Customer Service team know on 0800 028 1181 (Option 3) or respond to one of our email surveys to let us know your thoughts.
I want to make a complaint
We’re sorry to hear this and we’d be keen to understand how we can help. Please speak to our Customer Service team on 0800 028 1181 (Option 3).
I need to report an Adverse Event
To report an adverse event, please call the Kent Express Customer Service Team on 0800 028 1181 (Option 3).
I have a media/press enquiry
Media enquiries should be addressed to ukkentmarketing@kentexpress.co.uk
I have a marketing enquiry
We do not accept cold calls or speculative enquiries about marketing services. Any such approaches will be rejected.
