Laurence is a copywriter and trained journalist. His passion is creating insightful and educational content for dental professionals of every level. Outside of work, he enjoys watching sport, quizzing and spending time with his family.
From first opening for business back in 1982, Kent Express is now one of the largest mail order dental suppliers in the UK. How did this happen? Through over four decades of building meaningful relationships with dental professionals and prioritising quality of service above all else. The cornerstone of excellent service, both online and over the phone, is backed up by several other hallmarks that make us the go-to e-commerce store for thousands of dentists every year. Let’s get into what these are:
The Range
Kent Express’ product range is one of the most comprehensive on the market, with thousands of dental supplies across all fields of dentistry.
This includes orthodontics, endodontics, restoratives, preventatives, disposables and impression materials.
We specialise exclusively in consumables and small equipment.
This allows us to put all our focus and expertise into ensuring all products meet the highest standards and are available at a fair price.
For larger small equipment pieces, you have the option of spreading the cost over 12 months with 0% finance available.* Find out more.
The Expertise
Providing the crucial link between you and our products is Kent Express’ team of Account Managers. Personal, friendly, and knowledgeable, our sales team is one of the most experienced in the sector with over 100 years combined experience selling dental product.
Several of the team have first-hand experience working in NHS and private practices, so are in a great position to recommend products and point you in the right direction. Having your own dedicated Account Manager with their own telephone line allows requests to be dealt with efficiently and at speed.
For additional support, our online blog is home to hundreds of articles covering industry news and trends, along with buying guides, original insights, and product focuses. Meet our team.
The Trust
For the best indication of how well our commitment to quality service is going, look no further than our Trustpilot reviews. With an overall rating of 4.6/5 stars, our excellent level of feedback should make reassuring reading for prospective customers.
We also have a 99% order fulfilment rate, meaning you are unlikely to have an order ever fall through as we stock thousands of products in our Kent warehouse. Orders are shipped out immediately, meaning if you order before 5pm, your products will arrive at your doorstep the next working day.
We are also a long-term member of the BDIA adhering fully to their professional code of practice so you can be assured that all products offer guaranteed quality and provenance. See reviews.
The Savings
As a leading player in the market, we regularly partner with the industry’s biggest names, such as GC, 3M, Dentsply, Kerr and Kulzer, to offer you exclusively low prices and free stock deals on these brands.
We also set up Price Plans for all our customers where the price of the products you buy can be locked in for 3 months at a time or longer.
Setting up a Price Plan with Kent Express can provide your practice with the following benefits:
- Prices that are locked in for 3 months at a time.
- Saves money as items are set at a lower price than regular discounts.
- Helps with budgeting and forward planning.
- Protects you against market-wide price increases.
- Higher discounts on the items you buy most.
- Gives you a clearer picture of the product quantities you use.
- Bulk purchasing becomes simpler and more efficient.
- Makes it easier for you to access product codes.
- Easily add products to your plan over time.
How to set up a price plan.
The Own Brands
A huge part of our success is owed to our much-loved own brand products.
In total, over 80% of our customers buy own brand, with over 2 million products purchased by thousands of dental professionals across the UK since 2021 alone.
Switching to Kent Express own brands for your everyday essentials can provide substantial yearly savings that in today’s financial climate can provide a major boost.
All our own brand products are rigorously tested to meet all current standards and maintain the safety and reputation of your practice.
For peace of mind, every single product is backed by a 100% money-back guarantee, meaning it can be returned for whatever reason - no questions asked.
Kent Express own brands include DEHP, Cybertech, EdgeEndo, Big White Smile, Profection and Supreme Endo.
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About Us
Since 1982, we’ve supplied thousands of UK dental practices with their day-to-day consumables, small equipment, and more.
Blog
Welcome to the Kent Express blog, where we keep you up-to-date with the latest dental industry news, share product reviews, and provide oral health tips.
Contact Us
Whether you have questions, service requests, or concerns, our team is always ready to assist. Contact us today to schedule an appointment or learn more.
Website
Here you'll find answers to common inquiries about orders, returns, billing, delivery, and more. Thank you for choosing Kent Express.
Products, Pricing and Regulation
Here you'll find answers to common inquiries about orders, returns, billing, delivery, and more. Thank you for choosing Kent Express.
Accounts
Here you'll find answers to common inquiries about orders, returns, billing, delivery, and more. Thank you for choosing Kent Express.
Delivery
Here you'll find answers to common inquiries about orders, returns, billing, delivery, and more. Thank you for choosing Kent Express.
My Data
Here you'll find answers to common inquiries about orders, returns, billing, delivery, and more. Thank you for choosing Kent Express.
Placing an Order
Here you'll find answers to common inquiries about orders, returns, billing, delivery, and more. Thank you for choosing Kent Express.
Receiving an Order and Return
Here you'll find answers to common inquiries about orders, returns, billing, delivery, and more. Thank you for choosing Kent Express.
Payments and Invoicing
Here you'll find answers to common inquiries about orders, returns, billing, delivery, and more. Thank you for choosing Kent Express.
Frequently Asked Questions
Here you'll find answers to common inquiries about orders, returns, billing, delivery, and more. Thank you for choosing Kent Express.
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