Products Pricing and Regulations

You will be able to see the product prices once you have logged in as this will show your level of discounts.
Product guarantees vary according to manufacturer and product type. In general, this information can be found on the product description on our website, or within the product packaging.
All own brand products come with our “no quibble” money back guarantee, so if you’re not happy at any time and for any reason, please call our Customer Service team on 0800 028 1181 (Option 3) to arrange a return and refund.
We love to reward our loyal customers with significant discounts on our list pricing. Please speak to your Account Manager for more information, or call 0800 028 1181 (Option 1) to find out more.
We are an accredited dental supplier with the BDIA and our parent company is regulated by MHRA amongst others. We are ISO 9001 accredited.
Our UK company registration number is 03819137.
Our products are sourced internationally from the world’s leading dental manufacturers, in line with all current regulations and industry standards.
As part of Henry Schein UK Holdings we are subject to the Modern Slavery Act. Henry Schein have issued a statement detailing our responsibilities and actions under the act.
As part of Henry Schein UK Holdings we work to reduce our environmental impact and promote responsible business practices both in our own operations and across our supply chain.
All of our products are sourced using our strict quality procedures in accordance with current UK regulations.
Yes, we are a member of the BDIA.
In line with all digital and print marketing in the UK, our advertised is regulated by the Advertising Standards Authority (ASA) via the codes of the Committee of Advertising Practice. In addition, advertising of medicines is regulated by the MHRA and the Human Medicines Regulations Act (2012).
Our product prices are continually reviewed and may change based on a number of factors, including increases in manufacturer costs, competitor price matching and more. We aim to be the best value dental supplier in the UK. This may not always mean that we are the cheapest provider of a particular product (although we often are). Instead, we look to offer you the best balance of price, quality and customer experience.
Promotions are often time limited. This may be due to stock availability, manufacturer specification or for other reasons. In general we are not able to offer promotions once the expiry date has passed. However we would recommend you contact your Account Manager in this case as they will do their utmost to provide you with a great deal.
We don’t offer a price promise, because we don’t aim to be the cheapest dental supplier. We think it’s more important to give you the best value through a combination of price, quality and customer experience. However if you are seeking a price on a specific product, we would recommend you speak to your Account Manager as they will always do their best to provide you with a great deal.
We continually review our prices against the market to ensure we are offering competitive value. If you are seeking a price on a specific product, we would recommend you speak to your Account Manager as they will always do their best to provide you with a great deal.
The prices shown do not include VAT but this will be added on at the checkout page.
VAT is charged at 20% inline with the rate set by the Government.
There are two ways you can receive your free of charge goods, either items are sent from us or you will need to claim the free goods from the supplier. On each of the product offers we will inform you which method is to be used.
Yes we do you can view all of our products here.
At the moment, we do not sell KN95 masks.
Yes we do, to explore our range please click here.
Our own brand products originate with various manufacturers – in general details can be found on the individual product packaging. All of our own brand products are quality tested and meet all current UK regulations for use.
Our own brand products originate with various manufacturers – in general details can be found on the individual product packaging. All of our own brand products are quality tested and meet all current UK regulations for use.